Hotel Facilities

Crowne Plaza Auckland is a full service hotel where you can expect all the services and facilities of a global upscale branded hotel.

For any questions you have during your stay our knowledgeable Concierge service and 24-hour front desk team are available to make sure you have a successful stay.

Concierge Business Center Club Lounge Gym Car Parking Massage Laundry Internet Payment Options

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Hotel Facilities

Leisure Concierge and Tour Desk

Our knowledgeable team can help you with all your travel needs including bookings and recommendations.

Business Centre

Stay productive and up to date whilst staying at the hotel with the Business Centre. With 24 hour access, we offer guests a range of facilities and services including computers with internet connection, printer, fax, copying, courier service and secretarial services. Charges apply for some services.

Auckland Hotel Club Lounge

Club Lounge

Access to our Club Lounge on Level 28 is complimentary when you stay in one of our modern Executive Club, Club King Deluxe or Executive Suite Hotel Rooms. The Club Lounge serves a complimentary gourmet continental breakfast, evening drinks and canapés and all day refreshments. There is also an LCD TV, computer and printer with internet and a selection of magazines and newspapers. Find out more here.

Auckland Hotel large Gym


The hotel’s fully equipped gymnasium on level 12 is open 24 hours, 7 days a week and has an extensive range of equipment including stationary bikes, rowing machines, treadmills and a weights area. Relax after your workout in the separate male and female saunas.

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Bliss Reflexology

Guests staying at Crowne Plaza Auckland receive an exclusive 20% off all treatments at Bliss Reflexology in the Atrium, just seconds from the Crowne Plaza Auckland hotel lobby. To receive your discount: Simply quote your room number to the friendly Bliss staff before your treatment and either pay straight away or ask them to charge it back to your room. Have a look at their treatment menu here. 

Offer is available for a limited time, subject to booking availability. Not available in conjunction with any other offer. Only valid for guests staying at the Crowne Plaza Auckland hotel.

Car Parking

We offer self-park undercover parking at a cost of $26 per day weekdays and $10 on Saturday, Sunday and public holidays. The car park entry is located on Albert Street, to the right of the hotel forecourt and elevators provide direct access to the lobby where you will be greeted by Crowne Plaza Auckland staff. The maximum height of vehicles is 1.9 metres.

Dry Cleaning and Laundry Services

Crowne Plaza Auckland Hotel has a same day service available to guests. We ensure your garments are treated with care and are ready for you on time. Weekend surcharge applies.

Crowne Plaza Auckland also has a 24 hour Guest Laundry. There is a small charge for this facility and there is complimentary soap powder available.

Wi-Fi Internet

Enjoy a new way to travel, where you feel fully connected with free Wi-Fi in all the hotel areas.

Payment Options

Cash and EFTPOS are available and incur no transaction fees. Credit Cards accepted: Visa, MasterCard, American Express, Diners Club and JCB
Credit Card fees: Credit card payments incur a merchant service fee of 3% for American Express, Diners Club and JCB (except advance purchase rates) and 1.5% for other cards (and all advance purchase rates), in addition to the total amount payable.