About us

Crowne Plaza Auckland is an upscale hotel located in the city of Auckland and purpose built to offer you a successful Auckland experience whether for travel, conferencing or a special event. From the moment you step into the hotel lobby, you will be greeted with a smile as we check you in to one of our 352 guest rooms.

Privacy Policy

This hotel Crowne Plaza Auckland is owned and operated by Colwall Property Investment LTD. Crowne Plaza Auckland is part of IHG, the world’s largest hotel company by guest rooms.

We are located in central Auckland at 128 Albert Street, above the Atrium on Elliott shopping complex.

Whether you are seeking an active getaway to Auckland, a relaxing break, a business meeting or large conference, a wedding or special event, we will ensure you have a successful at Crowne Plaza Auckland hotel.


Your privacy is important to Crowne Plaza Auckland. To help protect your privacy, we adhere to the following:

• This Web site will explicitly ask when it needs information that personally identifies our customers or allows it to contact our customers (“Personal Information”). When possible, this Web site will provide customers with the means to make sure that Personal Information is correct and current.

• The Web site and its service providers use Personal Information to operate the sites, provide services, and to inform our customers of new features, services, and products. This Web site may also carefully select other companies to send our customers information about their products or services (a “Secondary Use”).

• If this Web site intends to use Personal Information for a Secondary Use, we will not do so until we have provided our customers with an opportunity to affirmatively select such service.

• This Web site may disclose Personal Information if required to do so by law or in the good-faith belief that such action is necessary to (a) comply with applicable law or with legal process served on Crowne Plaza Auckland or the site: (b) protect and defend the property rights of Crowne Plaza Auckland or this site, and (c) act under exigent circumstances to protect personal safety of users of Crowne Plaza Auckland hotels, the site, or the public.

• If, at any time, a customer believes that this Web site has not adhered to these principles, please notify Crowne Plaza Auckland by email at CrownePlaza.auckland@ihg.com and we will use all commercially reasonable efforts to promptly determine and correct the problem.

• Customers should also be aware that data may be automatically collected through the standard operation of our internet servers and through the use of “cookies”. Cookies are small text files a Web site can use to recognize repeat users, facilitate the user’s ongoing access to and use of the site and allow a site to track usage behaviour and compile aggregate data that will allow content improvements and targeted advertising. Cookies are not programs that can access a system and damage files. Generally, cookies work by assigning a unique number to each customer that has no meaning outside the assigning site. If you do not want information collected through the use of cookies, there is a simple procedure in most browsers that allows a customer to deny or accept the cookie feature; however note that cookies may be necessary to provide customers with certain features (e.g. customized delivery of information) available on this Web site.

  • Email addresses collected by Crowne Plaza Auckland will only be used to communicate promotions, offers and competitions from the InterContinental Hotel’s Group. You have the right to amend your details at any time, or request to be taken of the Crowne Plaza Auckland mailing list.