Visited this hotel in the second week of December as part of a group tour to New Zealand.
Located about 40 minutes by car from the airport, it’s got the location spot on. On Albert Street, within walking distance from the Viaduct harbour.
Check in was fast and friendly though we had an early check in. Rooms are more than the average size though the fittings in some parts were showing age.
Staff was extremely helpful. One particular incident involving loud noise from the adjacent room was handled quickly and efficiently.
The breakfast spread was standard of any comparable four star property.
All in all, up to expectations and in some areas, surpassed them as well. Recommended.