Frequently Asked Questions
You've got the questions, we've got the answers
Getting Here
Crowne Plaza Auckland is located in Auckland’s central business district (CBD), at 128 Albert Street, in the heart of downtown Auckland. The hotel is within walking distance of major attractions including the Sky Tower, Queen Street shopping, Aotea Square, and the Viaduct Harbour waterfront.
Arrival & Departure
Check-in is available from 3:00pm and check-out is by 11:00am.
Early check-in and late check-out may be available depending on availability. Guests are welcome to contact the hotel prior to arrival to make arrangements.
Your Room
Our Standard and Premium rooms offer generous space and city outlooks, while Executive Lounge access rooms include exclusive access to the Executive Lounge and its added privileges.
We also offer suites, offering more space and separate living and sleeping spaces spread across two levels.
Dining
Breakfast is served daily at One Twenty 8 restaurant, located near reception on Level 4.
Guests can enjoy a buffet breakfast with a selection of cooked dishes, fresh fruit, pastries and barista coffee, along with vegetarian and gluten-free options.
Breakfast is available from 6:30 am – 10:30 am, Monday to Friday and 6:30am - 11am Saturday and Sunday.
Continental breakfast is $29 or a full breakfast is $42 per adult.
Children's full breakfast (5-12 years old) is $16.50, with infants (0-4 years old) free of charge.
Hotel Facilities
Yes. The hotel features a fully equipped fitness centre available to all guests, making it easy to maintain your routine while travelling.
Our fitness facilities also include a sauna to relax in after your training session.
Local Area
The hotel is surrounded by some of the city’s most popular attractions. Within a short walk you’ll find:
-
the Sky Tower
-
Aotea Square
-
Viaduct Harbour
-
Queen Street shopping
-
Auckland Art Gallery and theatres
This central location makes the hotel an ideal base for exploring Auckland.

